Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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| Follow the steps below to create an invoice against a purchase order from Ericsson: 1 - From the portal homepage, select Create Invoice. 2 - Search for the PO that you want to invoice then select Create Non-PO Invoice. 3 - From the Customer drop down list, select the correct location you are invoicing. 4 - You are required to fill in the following fields in the invoice header section: - Invoice Number - Invoice Date - Currency (make sure the currency is correct) - Supplier VAT Number (select the correct VAT from the list) - KIDNO (enter the KIDNO number if required in your invoicing country) 5 - Edit the Description, Unit, Quantity, Unit Price that you need to invoice. You will also need to select the correct VAT Type charge. Note - if you need to add more line items, select + Add line 6 - You required to complete the compliance fields. Depending on your invoicing country, you will have to fill out: - Number of registration - Town of registration - Court of registration - Chairman/Managing Director/Board Members - Share Capital - Liable company You can manage your compliance data under My Details > Compliance Settings. Click here for more information. Note - In the Exchange Rate fields (if available), enter the current Exchange Rate. If you are invoicing local VAT in another currency than the VAT will be reported in, it is highly important for tax purposes to always fill in the correct exchange rate on the invoice. If the PO and invoice has the same currency, enter 1 as the Exchange Rate. 7 - Select Upload Attachment to add supporting documentation to your invoice. 8 - Select Submit Invoice. Once the invoice is submitted, you can track its status by going to the My Invoices section of the portal. |
Use Taulia portal to check if an invoice is blocked or netter for early payment.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Information on Taulia’s supplier deactivation policy.
Easily upload new invoices to Taulia for AR financing.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Information on how to mass retransfer supplier masters, purchase orders, invoices, workflow invoices and payment documents from SAP to the Taulia Platform.
Vanessa, Technical Services Manager
