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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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| Follow the steps below to create an invoice against a purchase order from Ericsson: 1 - From the portal homepage, select Create Invoice. 2 - Search for the PO that you want to invoice then select Create Non-PO Invoice. 3 - From the Customer drop down list, select the correct location you are invoicing. 4 - You are required to fill in the following fields in the invoice header section: - Invoice Number - Invoice Date - Currency (make sure the currency is correct) - Supplier VAT Number (select the correct VAT from the list) - KIDNO (enter the KIDNO number if required in your invoicing country) 5 - Edit the Description, Unit, Quantity, Unit Price that you need to invoice. You will also need to select the correct VAT Type charge. Note - if you need to add more line items, select + Add line 6 - You required to complete the compliance fields. Depending on your invoicing country, you will have to fill out: - Number of registration - Town of registration - Court of registration - Chairman/Managing Director/Board Members - Share Capital - Liable company You can manage your compliance data under My Details > Compliance Settings. Click here for more information. Note - In the Exchange Rate fields (if available), enter the current Exchange Rate. If you are invoicing local VAT in another currency than the VAT will be reported in, it is highly important for tax purposes to always fill in the correct exchange rate on the invoice. If the PO and invoice has the same currency, enter 1 as the Exchange Rate. 7 - Select Upload Attachment to add supporting documentation to your invoice. 8 - Select Submit Invoice. Once the invoice is submitted, you can track its status by going to the My Invoices section of the portal. |
Use Taulia portal to check if an invoice is blocked or netter for early payment.
Information and instructions on how to use Payment Analytics Dashboard.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Instructions to deactivate Early Payment offers for a supplier.
Easily view and download AR Financing payment data from the Receivables Payments page.
Vanessa, Technical Services Manager
