Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Please log in to your Portal. Go to My Details > Tax Identifiers. (If you have more than one vendor account you will need to choose the vendor number starting with "6". Any info submitted to a vendor number other than "6" will be rejected by Eisai.)
Proceed to Add New Tax Identifier
Enter the following:
- Country from the drop-down menu
- Tax Type you want to add
- Tax ID
- Please, attach a file to validate your Tax ID. You can find the necessary forms here.
VAT registration - proper entry of VAT format is required. Please see VAT TAX GUIDANCE for the correct VAT format per country code. The VAT format varies per country.Using the incorrect VAT format will not be accepted. Please visit the site below to determine the correct VAT registration format for your country: http://www.hmrc.gov.uk/vat/managing/international/esl/country-codes.htm W9 - W9 forms can be found in the IRS website: http://www.irs.gov/pub/irs-pdf/fw9.pdf
5 - Select Submit
6 - You will see this message confirming that your new Tax ID has been accepted: "Your new tax ID is valid and has been added."
Please note that your customer may need to verify your tax information before you are able to submit invoices through the portal.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
The Taulia Connector is the communication solution which directs connectivity between the Taulia Platform and your ERP.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.
Vanessa, Technical Services Manager
