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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Log onto the Home page of the portal. Go to My Details > Bank Accounts (If you have more than one vendor account you will need to choose the vendor number starting with "6". Any info submitted to a vendor number other than "6" will be rejected by Eisai.)
Click Add Bank Account if no information is listed, or
Click Update if you need to change your bank details
Enter required information:
Click Next: Verify Bank Data
Click Attach File and upload supporting document such as a voided check or bank statement. (Must be in PDF format). You can find the necessary forms here.
Click Review and Save
Click Complete and Save
Your customer will receive and review the change you submitted.
Summary of service pack 04 for the Taulia Add-on for SAP integration suite, managed gateway, released November 2024.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Easily view and download AR Financing payment data from the Receivables Payments page.
Easily upload new invoices to Taulia for AR financing.
Vanessa, Technical Services Manager