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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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READ THE REPORTWe are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Framework PO numbers start with a 5.
Service PO numbers start with a 7.
Purchase Orders beginning with 5 or 7 will display $0.00 in PO Value field. This is by design:
When you create your invoice from the PO, be sure to:
· Invoice Line 1 only
· Qty billed = 1
· Unit of Measure = EA
· Unit Price = The total amount you are billing on the PO, excluding freight & tax.
· Enter Freight and Tax in the separate fields provided on the invoice.
· We have provided the attached “cheat sheet” to assist you in completing your invoice. Please copy the link into your browser to view on dom.com:
Non-purchase order invoice “cheat sheet” - https://www.dom.com/library/domcom/pdfs/business/suppliers/nonpo-invoice-cheat-sheet.pdf
Purchase order invoice “cheat sheet” - https://www.dom.com/library/domcom/pdfs/business/suppliers/po-invoice-cheat-sheet.pdf
Liquidity limits can be used to control the size of your entire dynamic discounting program, by business unit, or by the supplier.
Easily upload new invoices to Taulia for AR financing.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Information on Taulia’s supplier deactivation policy.
In this article, you will find instructions on how to change your suppliers' payment method to Virtual Cards.
Vanessa, Technical Services Manager