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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Invoices submitted through the portal passes through certain validation checks. If any of the required validation fails, it will flag the invoice as Incomplete.
Note - It is important to monitor invoices with an incomplete status. It requires additional attention before it can be resubmitted.
1 - From the homepage, select My Invoices.
2 - Sort for invoices with an Incomplete status using the Invoice Status search option.
3 - If any, you will see invoices with an Incomplete status. Hover your mouse over the Incomplete status to see the reason why the invoice was not accepted.
4 - After you determine or fix the cause of the issue, select the gears icon then select Complete. This will then take you back to the invoice creation screen and allow you to re-submit the invoice.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Summary of service pack 04 for the Taulia Add-on for SAP integration suite, managed gateway, released November 2024.
Use Taulia portal to check if an invoice is blocked or netter for early payment.
Information about the various invoice statuses and how a supplier can see a detailed status description.
This article explains what happens to existing invoices in case you adjust a supplier’s Early Payment rate group in SAP. This article is applicable if you use SAP and the Taulia Dynamic Discounting solution.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
Vanessa, Technical Services Manager
