Customer Support - Colgate-Palmolive - How do I confirm my PO?: 000005816

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I mistakenly invited a user, how do I uninvite them? What if it is a large number of suppliers?

Taulia is unable to “un-invite” a supplier but there are self service options you may consider. You may log into the Supplier Center in the Taulia Buyer UI and edit the invited emails to invalid dummy emails to further prevent enrollment. If there are a large number of suppliers, you may correct this action in SAP by adding the suppliers to the Taulia blocklist.

My supplier cannot see a Purchase Order in the Platform but I can see it in SAP. What is causing this?

There are a few reasons your suppliers may not see a Purchase Order. We initially suggest you trigger a retransfer of the Purchase Order from within SAP. Open the PO and select "Mark object for retransfer" via the Taulia Generic Object Services. If there are any errors, you can view them in the Connection monitor (/n/TAULIA/CONNECTOR). If this does not resolve the issue, please contact Taulia Technical Services for additional troubleshooting.

How can I get a list of enrolled suppliers?

Log into the Supplier Center in the Taulia Buyer UI. Select Enrolled in the Status filter and search to see the list. If you do not have access to this feature, contact your Taulia administrator.

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Colgate-Palmolive - How do I confirm my PO?: 000005816

Article Number: 000005816

Some Colgate-Palmolive suppliers are required to confirm a PO before an invoice can be created.

To confirm a PO, please do the following:

1 - From your portal homepage, select My POs.

2 - Using the PO search function, sort your POs by PO Status - Unconfirmed and this will show you POs that needs to be confirmed.

3 - Select the PO number in question and it will bring up the PO details screen.

4 - Please read the Notes section to see instructions prior to confirming the PO. You will need to acknowledge the POs T&C.

5 - To read the T&C, select the View PO link and download the file as PDF. You will then be able to select the T&C link for your review.

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6 - Select Confirm PO if you are ready to accept the terms of the PO and to start creating the invoice.
- If you do not accept the terms of the PO, contact your buyer.

7 - Once confirmed, you will see the Create Invoice option.

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Quick tips and tidbits

I want to make changes to our Taulia settings and/or configuration, what should I do?

I want to refresh my SAP environment. What should I know?

There is a duplicate document within the Platform which I am not expecting. What should I do?

I want to upgrade my Taulia Business Exchange Version, who can I contact?

My supplier Admin has left the company and a new Admin needs access, what should I advise the supplier?

I invited a supplier to the Platform but they are not seeing the invite, what does that mean?

I mistakenly invited a user, how do I uninvite them? What if it is a large number of suppliers?

My supplier cannot see a Purchase Order in the Platform but I can see it in SAP. What is causing this?

How can I get a list of enrolled suppliers?

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