Customer Support - Colgate-Palmolive - How do I confirm my PO?: 000005816

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My supplier cannot see a Purchase Order in the Platform but I can see it in SAP. What is causing this?

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Colgate-Palmolive - How do I confirm my PO?: 000005816

Article Number: 000005816

Some Colgate-Palmolive suppliers are required to confirm a PO before an invoice can be created.

To confirm a PO, please do the following:

1 - From your portal homepage, select My POs.

2 - Using the PO search function, sort your POs by PO Status - Unconfirmed and this will show you POs that needs to be confirmed.

3 - Select the PO number in question and it will bring up the PO details screen.

4 - Please read the Notes section to see instructions prior to confirming the PO. You will need to acknowledge the POs T&C.

5 - To read the T&C, select the View PO link and download the file as PDF. You will then be able to select the T&C link for your review.

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6 - Select Confirm PO if you are ready to accept the terms of the PO and to start creating the invoice.
- If you do not accept the terms of the PO, contact your buyer.

7 - Once confirmed, you will see the Create Invoice option.

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Quick tips and tidbits

I want to make changes to our Taulia settings and/or configuration, what should I do?

I want to refresh my SAP environment. What should I know?

There is a duplicate document within the Platform which I am not expecting. What should I do?

I want to upgrade my Taulia Business Exchange Version, who can I contact?

My supplier Admin has left the company and a new Admin needs access, what should I advise the supplier?

I invited a supplier to the Platform but they are not seeing the invite, what does that mean?

I mistakenly invited a user, how do I uninvite them? What if it is a large number of suppliers?

My supplier cannot see a Purchase Order in the Platform but I can see it in SAP. What is causing this?

How can I get a list of enrolled suppliers?

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