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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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When submitting a non-po invoice to Colgate-Palmolive, there is a field called Invoice Type. You are given 4 options:
Depending on the Invoice Type selected, you will be required to enter in additional information on each line item of the invoice:
| Financial (Non-PO) Invoice Type | Normal | ERS | Consignment (MRKO) | Freight |
| Description | Invoices with no Purchase Order | Invoices related to Colgate Out-bound shipping cost to Trade Customers | Invoices related to Goods on Consignment with Colgate | Import and Logistics Invoices related to raw materials or finish goods |
| Requestor eMail Address | X | X | X | X |
| Required Line Item Details | ||||
| Description | X | X | X | X |
| Unit (of Measure) | X | X | X | X |
| Quantity | X | X | X | X |
| Unit Price | X | X | X | X |
| Tax Type & Amount | X | X | X | X |
| Start Date | X | X | ||
| End Date | X | |||
| PO Number | X | |||
| PO Line Item | X | |||
| Delivery Note or Bill of Lading Number | X | |||
| Freight Expense Type | X |
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
The Taulia Connector is the communication solution which directs connectivity between the Taulia Platform and your ERP.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Vanessa, Technical Services Manager
