Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
Home /
When tax is charged for an invoice from a Canadian or US based supplier, the system will check if you have your tax ID registered.
If you charge tax in your invoice but do not have your tax ID registered with CCR, the invoice will not be accepted and will return with an "Incomplete" status.
The error will show "Must register tax ID XXX to submit this tax type" for Canadian taxes.
For US taxes, the error will be “Must register SSN or FEIN to submit sales tax”.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Explanation of job management features in the Taulia Integration Schedule SAP transaction.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Information on Taulia’s supplier deactivation policy.
Summary of service pack 04 for the Taulia Add-on for SAP integration suite, managed gateway, released November 2024.
Use Taulia portal to check if an invoice is blocked or netter for early payment.
Vanessa, Technical Services Manager
