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American Water - How do I add or update my bank account/information?: 000006462

Article Number: 000006462

To add/update your bank information in the portal, follow the steps below:

1 - Log onto the Home page of the portal

2 - Go to My Details > Bank Accounts (if you have more than one vendor account merged on the portal you will need to choose which account you want to view)
 


 

3 - Click Add Bank Account if no information is listed, or

User-added image                                 

4 - Click Update if you need to change your bank details

5 - Enter required information:
 


 

6 - Click Next: Verify Bank Data

7 - Click Attach File and upload supporting document such as a voided check or bank statement. (Must be in PDF format)

8 - Click Review and Save

9 - Click Complete and Save


Your customer will receive and review the change you submitted. 


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