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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Add/Change Address
1 - Log onto the Home page of the portal
2 - Go to My Details > Address (if you have more than one vendor account you will need to choose which account you want to view)
3 - You can choose to add: Address Data, Remit-to Address, Ship-from Address or Ship-To Address. If you just need to update the current address, select "Change Address"
IMPORTANT - If you do not see an "Update" or "Change" address option, please contact your customer's AP team to change/update your company information. Contact support@taulia.com if you have additional questions.
If you see "Apply Change", this means your customer made changes to your company address within their system. Select "Apply Change" to apply the update. You will not see the current information until you apply the update.
4 - Click Change Address
5 - Update your information
6 - Click Next: Upload required documents
7 - Click Attach File and add supporting document such as letterhead or other documents that reflects the new company name or address (which must be in PDF Format)
8 - Click Review and Save
9 - Click Complete and Save
Remit-to Address
1 - Click Change Address (if not deleting). If adding, select "Add new remit-to address"
2 - Update your information
3 - Click Review and Save
4 - Click Complete and Save
Ship-from and Ship-to Address
1 - Click Change Address (if not deleting). If adding, select "Add new ship-from" or "ship-to address"
2 - Update your information
3 - Click Review and Save
4 - Click Complete and Save
Summary of service pack 04 for the Taulia Add-on for SAP integration suite, managed gateway, released November 2024.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Easily view and download AR Financing payment data from the Receivables Payments page.
Easily upload new invoices to Taulia for AR financing.
Vanessa, Technical Services Manager