Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
Home /
This means the invoice difference was an advanced payment. You can confirm this by selecting Detailed Status in the invoice details screen. It will show ATTENTION: advanced payment.
Note - contact Airbus if you have additional questions about the advanced payment.
1 - Click on My Invoices from the homepage.
2 - Find the invoice in question using the search feature.
3 - On the invoice details, see the Original Invoice Amount. This will be a different amount that the actual subtotal/invoice amount that you originally submitted.
4 - Click on Detailed Status to confirm that the invoice total difference is due to an advance payment.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Summary of the Service Pack 02 version of the Taulia Add-on.
Installation guide for Taulia add-on for SAP integration suite and managed gateway.
Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.
Vanessa, Technical Services Manager
