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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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To add/remove your tax identifiers in the portal, follow the steps below:
1 - From the homepage, select My Details > Tax Identifiers.
2 - Select Add New Tax Identifier.
3 - Select Tax Type - SST. Enter your company’s SST number under Tax ID field as per the screenshot below:
4 - If your company do not fall under Malaysia SST regime, kindly put N/A as per screenshot below:
5 - Click Submit once you complete all the information
6 - Click Delete button to delete if old GST number still retain in your account.
Once you are done with the above steps, you should be able to view your SST number/status when you submit the invoices.
Ensure the tax category selected correctly when submitting the invoices, evidently no GST tax rate is selected for those billing dated after 01-Sep-2018.
If you have questions, please contact Agilent at eInvoicing@agilent.com or yong-wee_kiew@agilent.com
Additional FAQs
Q. How do I update my tax identifiers in the portal?
Use Taulia portal to check if an invoice is blocked or netter for early payment.
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Vanessa, Technical Services Manager
