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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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This invoice error means the invoice you submitted for processing is over the value of the PO. If you have multiple line items on your invoice, make sure you are not going over the open value of the PO line items. 1 - Go to My POs and search for the PO using the "PO Number" search. Select "Find Purchase Order". 2 - From the results list, look under the following columns: PO Value = Gross value of a PO Invoiced Value = Amounts invoiced so far Open Value = Amount left to invoice
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Use Taulia portal to check if an invoice is blocked or netter for early payment.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Easily upload new invoices to Taulia for AR financing.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Easily view and download AR Financing payment data from the Receivables Payments page.
Vanessa, Technical Services Manager
