Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Note - This feature may not be available in your portal.
You can dispute a purchase order directly from the portal if the purchase order you need to confirm has incorrect details. The purchase order dispute feature is only available for purchase orders that require confirmation/acknowledgment.
Please do the following to dispute a PO:
1 - From the homepage, select your customer.
2 - Select Create Invoice.
3 - Search for the PO # you need to confirm. Select Confirm PO for the PO under the Actions column:
After selecting Confirm PO, a pop-up window will show you details about the PO with an option to confirm or dispute the PO:
4 - You will be asked to enter a reason why you are disputing the purchase order. This message will be sent to your customer.
Summary of service pack 04 for the Taulia Add-on for SAP integration suite, managed gateway, released November 2024.
Summary of the 5.0 version of the Taulia Add-on, released September 2023.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Easily view and download AR Financing payment data from the Receivables Payments page.
Easily upload new invoices to Taulia for AR financing.
Vanessa, Technical Services Manager
