Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Some invoices may show TBD (to be determined) as the due date because the invoice is still In Process.
Depending on your customer, the payment due date of the invoice is typically updated after the invoice is approved for payment.
Note:
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Use Taulia portal to check if an invoice is blocked or netter for early payment.
Article for some basic troubleshooting steps that you should perform to make sure that the Taulia Add-on sent out your data successfully.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
A brief overview of how you can secure your Taulia account.
Vanessa, Technical Services Manager
