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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Note - You can request a new activation code only if you have already been invited. If you have never received an invitation, please contact your customer.
Resend your invitation by doing the following:
1 - Go to activate.na1prd.taulia.com (NA1 platform) or activate.eu1prd.taulia.com (EU platform)
2 - Select the option to resend your activation code:
3 - Enter your email address and select Resend Invite:
4 - You should receive an email containing the enrollment token. If you are not receiving this email, please contact Taulia Support.
Liquidity limits can be used to control the size of your entire dynamic discounting program, by business unit, or by the supplier.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Information on Taulia’s supplier deactivation policy.
In this article, you will find instructions on how to change your suppliers' payment method to Virtual Cards.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Easily upload new invoices to Taulia for AR financing.
Vanessa, Technical Services Manager