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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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If you requested or accepted early payment for an invoice, you can easily check the early payment rate once the invoice is in Approved or Paid status.
You can check the invoice's early payment rate by doing the following:
1 - Log into the portal and select your customer.
2 - Click on My Invoices.
3 - Search for your invoice by Invoice Number.
4 - Click Search.
5 - Click on Invoice Number.
6 - Click on the Detailed Status tab.
Here, you will see the details of this invoice, including the Discount Amount and Discount Percent. You can also see the early payment rate for each invoice paid early in the payment remittance details. Please contact your customer if you have questions about your early payment rates.
If invoice/s are netted against outstanding credit note/s, you can find this information under the Early Payment tab.
Instruction on how to retransfer a PO from SAP to the Taulia portal.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Information about the various invoice statuses and how a supplier can see a detailed status description.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Easily upload new invoices to Taulia for AR financing.
Vanessa, Technical Services Manager
