Taulia experience center

Article Number: 000003642

The Contact/Requester Name/Approver field is typically required when creating a non-po invoice. This tells your customer the name of the buyer you work with, and the reason for the invoice.

1 -  From the non-po invoicing screen, enter the name or email address of your buyer contact.

• The field may be called Requester Name, Contact, Buyer, etc. depending on your customer.

2 - When you enter their name or email address, some customers have a pre-populated list of contacts you can select from. 

• If it does not load a list, feel free to enter the full name or email address of your buyer contact as this means the field is not linked to a contacts database.

3 - If you are not able to find the correct contact from the list, try the following:

• To search for John Smith by first name, enter: John *
• To search for John Smith by last name, enter: * Smith
• If you are not sure if it's Johnathan Smith, enter: John* (no space)

4 - If you are still not able to find the name of your contact, please contact your customer directly to report the issue.