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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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The Contact/Requester Name/Approver field is typically required when creating a non-po invoice. This tells your customer the name of the buyer you work with, and the reason for the invoice.
1 - From the non-po invoicing screen, enter the name or email address of your buyer contact.
2 - When you enter their name or email address, some customers have a pre-populated list of contacts you can select from.
3 - If you are not able to find the correct contact from the list, try the following:
4 - If you are still not able to find the name of your contact, please contact your customer directly to report the issue.
Use Taulia portal to check if an invoice is blocked or netter for early payment.
Information and instructions on how to use Payment Analytics Dashboard.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Information on how to mass retransfer supplier masters, purchase orders, invoices, workflow invoices and payment documents from SAP to the Taulia Platform.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Vanessa, Technical Services Manager
