Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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You can check the Open Quantity or the value left to invoice on a purchase order by doing the following:
1 - Log into the portal and select your customer.
2 - Go to My POs and search for the PO using the search feature.
3 - From the results list, look under the following columns:
4 - If you want to see what invoices were created against a PO, go to My Invoices. Enter the PO Number in the search field then select Search. This will give you all invoices related to the PO number you defined.
Note - If the remaining open value of the PO is not reflective of the value you have on your records, please contact your customer.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Summary of the Service Pack 02 version of the Taulia Add-on.
Installation guide for Taulia add-on for SAP integration suite and managed gateway.
Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.
Vanessa, Technical Services Manager
