Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Taulia does not review invoices submitted through the Taulia platform for your customer. The invoice reviewal process (approval, rejection, voiding) are typically owned by your customer's accounts payables group.
If your invoice is rejected/voided by your customer, your customer may provide a reason on why the invoice could not be approved. See Q. Why was my invoice rejected/voided? for more information.
All other question regarding the approval, rejection, or voiding of invoices should be directed back to your customer.
Use Taulia portal to check if an invoice is blocked or netter for early payment.
Information and instructions on how to use Payment Analytics Dashboard.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Information on how to mass retransfer supplier masters, purchase orders, invoices, workflow invoices and payment documents from SAP to the Taulia Platform.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Vanessa, Technical Services Manager
