Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Taulia is a SaaS (Software as a service) company that allows our customers to decide what platform features and capabilities they would like to offer their suppliers based on their business needs/requirements. This could mean that some features described in our support website may not be available in your specific customer account.
The Taulia support website (support.taulia.com) is a repository of all general features that our customers may offer their suppliers. This can include features related to:
Electronic invoicing
Getting paid early
Vendor master management
Purchase Order delivery
General portal features
+ more!
Visit the Custom FAQ section of your account for specific information on doing business with your customer through Taulia. If you see a feature described in the support site that is not available in your customer account, this likely means that the feature was not in scope when your customer implemented Taulia. If you have questions about why a feature is not being utilized by your customer in Taulia, please contact your customer directly.
Instruction on how to retransfer a PO from SAP to the Taulia portal.
In this article, you will find instructions on how to change your suppliers' payment method to Virtual Cards.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Vanessa, Technical Services Manager
