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Q. Why are some Taulia portal features not available in my account?: 000008582

Article Number: 000008582

Taulia is a SaaS (Software as a service) company that allows our customers to decide what platform features and capabilities they would like to offer their suppliers based on their business needs/requirements. This could mean that some features described in our support website may not be available in your specific customer account.

The Taulia support website (support.taulia.com) is a repository of all general features that our customers may offer their suppliers. This can include features related to:

  • Electronic invoicing

  • Getting paid early

  • Vendor master management

  • Purchase Order delivery

  • General portal features

  • + more!

Visit the Custom FAQ section of your account for specific information on doing business with your customer through Taulia.  If you see a feature described in the support site that is not available in your customer account, this likely means that the feature was not in scope when your customer implemented Taulia. If you have questions about why a feature is not being utilized by your customer in Taulia, please contact your customer directly. 


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TOP FREQUENTLY ASKED QUESTIONS

Q. How to add a supplier admin for vendor account through Buyer UI?: 000009220

In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.

Payables Financing - Rate Groups and Supplier Assignment: 000010695

Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.

Q. What invoice status information can my suppliers see?: 000008758

Information about the various invoice statuses and how a supplier can see a detailed status description.

Q. How to retransfer a purchase order (PO) from SAP to the Taulia portal?: 000010696

Instruction on how to retransfer a PO from SAP to the Taulia portal.

Q. What is 2FA authentication and how do I enable/disable two-factor authentication?: 000010637

Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.

Overview and usage of the Taulia Credit Note Blocking solution.: 000008766

This article explains the standard way credit notes are handled on the Taulia platform for buyers set on the standard credit note blocking solution.

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