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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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VIEW DETAILSTaulia’s 2019 Supplier Survey
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If your purchase order contains wrong information (Unit Price, UOM, Description, etc.), you will need to contact your buyer. Taulia does not create or edit purchase order details. We only transfer them to the portal for visibility.
Find your buyer contact information through the portal by doing the following:
1 - Log into the Home page of the portal.
2 - Select your customer.
3 - Click on My POs in the Quick Access Link section.
4 - Search for your PO by using the search tool.
5 - Select the PO number in question to view the PO details.
If available, you can check who your Buyer Contact is in the PO details screen.
If enabled by your customer, you can also use the Send Message feature to contact your buyer.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Use the email notification settings feature to manage your AR email notifications.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Easily view and download AR Financing payment data from the Receivables Payments page.
Vanessa, Technical Services Manager