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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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You cannot submit a PO based or Non-PO based invoice with a line item that contains a zero value or quantity. You will need to delete this line item before submitting the invoice. If your PO has a 0.00 open value and you feel that this incorrect, please contact your buyer. To see invoices that have been created against a PO, see Q. What invoice has been created against my PO?
To remove a single line item:
1 - Click the (X) to the left of the line.
2 - Click OK in the confirmation box that pops up.
To remove several line items at once:
1 - Click Select All. (above the line items)
2 - Uncheck the line items you currently want to bill for.
3 - Click Remove Selected.
4 - Click OK in the confirmation box.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.
The Taulia Connector is the communication solution which directs connectivity between the Taulia Platform and your ERP.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Vanessa, Technical Services Manager