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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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This invoice error means the invoice you submitted for processing is over the value of the PO. If you have multiple line items on your invoice, make sure you are not going over the open value of the PO line items.
Check the open value of your PO by doing the following:
1 - From the homepage, select your customer.
2 - Select My POs
3 - Search for the PO using the search feature then select Find Purchase Order.
4 - When you find your PO from the search results, look under the following columns:
5 - If you are invoicing over the Open Value of the PO, you will receive the error. Please check the remaining value of the PO line item(s) again.
6 - You can check what invoices have been created against the PO by clicking here.
Liquidity limits can be used to control the size of your entire dynamic discounting program, by business unit, or by the supplier.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Information on Taulia’s supplier deactivation policy.
In this article, you will find instructions on how to change your suppliers' payment method to Virtual Cards.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Easily upload new invoices to Taulia for AR financing.
Vanessa, Technical Services Manager
