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We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

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Q. How do I update my payment method? (check/ACH/credit card): 000003638

Article Number: 000003638

Taulia does not configure payment delivery methods. Contact your customer if you want to change your preferred payment delivery method.

  • Payment by ACH - If you prefer to be paid by ACH, start by making sure that you have your bank details configured in the portal. You may then contact your customer to inquire about receiving payments through ACH. If you cannot update your bank information in the portal, please contact your customer.
  • Payment by check - If you prefer to be paid by check, please contact your customer.

 


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TOP FREQUENTLY ASKED QUESTIONS

Invoice failing with Transmission Error.: 000010633

This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.

Q. How to add a supplier admin for vendor account through Buyer UI?: 000009220

In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.

AR Financing Receivables Invoices: 000010698

Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.

Q. What is 2FA authentication and how do I enable/disable two-factor authentication?: 000010637

Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.

Q. I have suppliers with Needs Attention status in the Taulia Buyer UI. How do I enroll them in the Taulia Platform?

Information on how to address suppliers with Needs Attention status in the Buyer UI.

Taulia Business Exchange for SAP: System Refresh Guide PI Customers: 000010631

Describes the process to keep the Taulia Platform in sync with non-production environments of SAP (Development or Quality).

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