Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Note - This feature may not be available in your portal.
The Contacts feature allows you to manage your company's contact information that can be used by your customer to get in touch with your internal contacts.
To add/update your contact information, follow the steps below:
1 - Log into your portal and go to My Details > Contacts.
2 - To add a new contact, select Add New Contact.
3 - If you add a contact that already exists, you will see the following:
4 - To make changes, click on the pencil icon
5 - If your customer adds a new contact within their ERP system, you will see the following:
6 - Select Apply Change to show the update then OK to confirm.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Summary of the Service Pack 02 version of the Taulia Add-on.
Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.
Summary of the 5.0 version of the Taulia Add-on, released September 2023.
Vanessa, Technical Services Manager
