Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Taulia does not dictate when you should create an invoice for your customer. This is an action you can confirm with your customer.
For some customers that receive purchase orders through Taulia, If your PO has a "delivered" status, this usually means that your delivery has been received by your customer. If this is an indicator that you can use to start the invoicing process, you can go ahead and create an invoice against the purchase order. If you are not sure when you should be invoicing your customer, please contact them directly.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.
Information on Taulia’s supplier deactivation policy.
Easily upload new invoices to Taulia for AR financing.
Instructions to deactivate Early Payment offers for a supplier.
Vanessa, Technical Services Manager
