Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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You have the ability to download purchase order reports directly from the portal. You have two ways to download a PO report:
To download all of your POs into a spreadsheet or PDF:
1 - Log into the Home page.
2 - Select your customer.
3 - Click My POs from the Quick Access Links.
4 - Click Download List next to the refresh button.
5 - Selecting the Current Page will download a report based on your PO search results page. Selecting All will give you all of your available POs.
6 - Choose what format you want your report in CSV, PDF, or XML.
7 - Click Download
8 - The report will download to your local folder.
To download a single PO:
1 - Go to My POs.
2 - Search for the PO number.
3 - Select the PO number then select Attachments.
4 - Select the File Name to download the PO image.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.
The Taulia Connector is the communication solution which directs connectivity between the Taulia Platform and your ERP.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Vanessa, Technical Services Manager
