Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
Home /
Invoices cannot be deleted in the portal after they have been submitted to your customer for processing. You can only delete an invoice that is in "Draft" or "Pending Review" status. This means that the invoice has not been submitted to your customer for processing.
Contact your customer if you want to cancel/void/reject the invoice in question. Once the status of the invoice is changed, it will remain in the portal but it cannot be deleted.
Some customers allow invoice cancellation requests to be created in the portal, click here for more information. If available, you can also use the "Send Message" feature to contact your customer to send your cancellation request.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.
Information on Taulia’s supplier deactivation policy.
Easily upload new invoices to Taulia for AR financing.
Instructions to deactivate Early Payment offers for a supplier.
Vanessa, Technical Services Manager
