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CUSTOMER SUPPORT SERVICES
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Note - This feature may not be available in your portal.
Invoices submitted through Taulia can be viewed from the My Invoices section of the portal. You may also see a historical list of your other invoices in the portal as configured by your customer. If you submitted an invoice outside of Taulia that is not appearing in the portal, please contact your customer.
Follow the steps below to search for your invoice:
1 - Log in to the Home page of the portal.
2 - Select your customer.
3 - Click on My Invoices from the Quick Access Links.
4 - Enter the Invoice Number in the invoice search area and click Search. You can also search for an invoice by Purchase Order or by Invoice Status.
5 - Use the Advanced Search feature to find additional search filters:
Additional FAQs
I can't find my invoice. What should I do?
If you submitted an invoice outside of the Taulia, please contact your customer. Depending on your customer, invoices submitted outside of Taulia may not immediately appear. Invoices submitted through Taulia should always be available in the portal.
What does the invoice status mean?
Please see Q. What are the different invoice statuses? to understand what each invoice status means.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Easily view and download AR Financing payment data from the Receivables Payments page.
Use the email notification settings feature to manage your AR email notifications.
Easily upload new invoices to Taulia for AR financing.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Vanessa, Technical Services Manager