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Because Taulia is connected to your customer's accounting system, you can see the real-time status of your invoices through your Taulia account. Your customer also controls the invoice status types they want their suppliers to see through Taulia. This means certain invoice statuses may not be applicable to certain customer accounts. It's also important to understand that the invoice payables process (approval, rejection, voiding, etc.) is owned by your customer's AP group, not Taulia.
Invoices submitted outside of Taulia are only available once your customer receives and enters the invoice information in their accounting system, and flag it for display in your Taulia account.
You can check the status of your invoice by doing the following:
1 - From the portal home page select your customer.
2 - Go to My Invoices.
3 - Search for your invoice number.
4 - In the search results area, look under Status. This column will show the current status of your invoice.
Click here to see what each invoice status means.
5 - Some customers provide a reason for the current status of the invoice. Hover your mouse over the invoice status to see an explanation. If there is no explanation, contact your customer if you would like to inquire about the status of the invoice.
Below are all the possible invoice statuses:
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Vanessa, Technical Services Manager